Request Proctorio

Training

• If you have never used Proctorio at DCE you are required to complete a one hour, one-to-one training appointment to ensure full understanding of the tool and appropriate settings.
• Visit our ITG webpage and select "Canvas Appointment". 
  • Enter Proctorio training in the comments section.
  • Proctorio will be installed during the meeting.

Restrictions

• Proctorio can only be used with Canvas Classic Quizzes.
• Students and teaching staff must use a supported browser (Chrome, Microsoft Edge, Brave, or Opera) with the Proctorio extension added to access Proctorio exams and quizzes.
• Proctorio results require review by teaching staff and administration to determine if an academic integrity issue occurred.

• Request Proctorio at least 10 days prior to your first exam or earlier/at the beginning of the semester.
• Requests for Proctorio must be made early to allow time to:
  • Install the tool on your site.
  • Import updated resources for students.
  • Configure the proper settings.
  • Give students at least 3-5 full business days to test their systems prior to the first quiz or exam using Proctorio.
  • Provide time for students to make computer system adjustments if they have trouble using Proctorio.
    
    
• To request a Proctorio install select "Hello Harvard" from your Canvas course site.
• For experienced users, email DCE_InstructionalTechnology@fas.harvard.edu to be put on our Proctorio Auto Install list.

Note: Proctorio requires a fresh install from ITG each semester. Importing Proctorio from a past course site can result in exam errors and out of date support documentation.